For exchanges and returns, include your order number in the message box. Please give our team a detail description of your exchange or return. We look forward to servicing you swiftly.

For any inquiries, questions or concerns, you may contact us via:

EMAIL
Emails are answered in the order that they are received and are generally answered within 1 business day 
support@nupekave.com

MAILING ADDRESS
2610 West Marshall Drive, Grand Prairie TX 75051

CUSTOMER SERVICE HOURS
Monday-Friday 9:00am - 4:00pm PST